Shipping policy
Shipping & Customs Policy
Effective Date: July 20, 2026
Thank you for choosing Colt Motorsport. We take great pride in packaging and shipping our high-performance carbon fiber components safely to enthusiasts around the globe. Please review our shipping terms below before placing your order.
- Processing & Handling Times
In-Stock Items: Standard items are typically processed and handed off to the carrier within 2–5 business days
Made-to-Order / Custom Carbon Fiber Panels: Due to the specialized manufacturing, curing, and clear-coating processes required for our high-performance components, made-to-order items (including hoods and large body panels) carry a standard production lead time of 4-6 weeks before shipment but may take longer.
Specialized Carbon Fiber/Large Components: Due to the delicate nature and size of automotive panels, hoods, and structural components, additional time may be required for specialized crating, secure packing, and freight arrangement.
Tracking: Once your order shifts to transit, an automated confirmation email containing your tracking link will be sent immediately.
2. Domestic & Freight Shipping (United States)
Standard Shipping: Smaller packages are shipped via established ground carriers (UPS, FedEx, USPS).
Freight Deliveries (Hoods & Large Panels): Large body panels are shipped via LTL Freight.
Delivery Estimates: All listed shipping windows are conservative estimates provided by the carriers. Colt Motorsport is not legally liable for unexpected carrier delays due to weather, routing issues, or high seasonal volume.
3. International Shipping, Duties, & Taxes
Colt Motorsport proudly supports worldwide shipping. However, all international orders are subject to strict compliance rules:
Importer of Record: The customer is legally recognized as the importer of record. You are exclusively responsible for ensuring the purchased components comply with your local country's vehicular equipment and environmental regulations.
Customs, Duties, and VAT: All import duties, local taxes, customs clearance fees, Value-Added Tax (VAT), or regional processing fees are 100% the responsibility of the customer. These fees are not collected by Colt Motorsport at checkout and must be paid by you directly to your local customs authority or carrier upon arrival.
Abandoned Packages: If an international package is refused, rejected, or abandoned at customs because a customer refuses to pay local duties or taxes, Colt Motorsport will not issue a refund. Any return freight charges incurred by Colt Motorsport due to an abandoned shipment will be billed directly to the customer.
4. Damaged in Transit & Risk of Loss
Once a package or freight crate is handed over to the shipping carrier, the legal title and risk of loss pass directly to the customer. We pack all items to rigorous standards, but in the rare event of transit damage:
Inspection Requirement: You must inspect all crates/boxes carefully upon delivery. If a freight delivery shows obvious signs of structural damage, note the damage clearly on the carrier’s Bill of Lading (BOL) before signing for it.
48-Hour Reporting Window: You must report any transit-damaged products to Colt Motorsport within 48 hours of delivery by emailing ian@coltmotorsport.com.
Evidence: Your report must include clear, high-resolution photographs of the external packaging, the interior crating materials, and the specific damage to the product itself. Failure to report within 48 hours or provide photographic evidence voids our ability to file a carrier claim on your behalf.
5. Warranty Shipping Costs
As outlined in our Terms of Service, if you are submitting a valid claim under our 6-Month Carbon Fiber Hood No-Fade Warranty, the following rules apply:
Customer Responsibility: The customer is strictly responsible for handling and paying all shipping, freight, and return handling fees required to transport the component back to our facility (or to an authorized repair vendor) for evaluation and remedy.
Exceptions: Colt Motorsport will not cover return freight costs unless an alternate arrangement is explicitly approved and documented in writing by Colt Motorsport management prior to shipment.
6. Contact Information
For updates on transit tracking, freight freight quotes, or to report shipping damage, please reach out to us:
Email: ian@coltmotorsport.com