Refund policy
Colt Motorsport Return & Refund Policy
Thank you for choosing Colt Motorsport. Please review our policy regarding returns, refunds, and order modifications below.
1. General Policy: All Sales Are Final
At Colt Motorsport, we pride ourselves on providing high-performance parts and dedicated service. Because of the nature of our products and custom order fulfillment, all sales are final.
No Refunds: We do not offer cash, credit card, or store credit refunds for any completed purchases.
No Exchanges or Changes: Once an order is placed and processed, it cannot be exchanged, modified, or canceled.
2. Exceptions & Explicit Permission
We understand that extraordinary circumstances can occur. Exceptions to our "All Sales Final" policy are strictly at the discretion of management.
Please Note: No returns, refunds, or order changes will be processed unless explicit written permission is granted directly by Colt Motorsport.
If you believe your situation warrants an exception (e.g., a manufacturing defect or an error on our part), you must contact us immediately to request a formal review. Unauthorized returns sent back to our facility will be rejected or returned to the sender at the customer's expense.
3. Damaged or Defective Items
If an item arrives damaged during transit or possesses a clear manufacturing defect, please document the issue immediately:
Take clear digital photographs of the packaging and the product.
Contact Colt Motorsport within 48 hours of delivery.
Await explicit instructions and approval from our team before shipping any items back.
4. Contact Us
For inquiries regarding an order or to request explicit permission for an order review, please reach out to our team:
Email: ian@coltmotorsport.com
Hours of Operation: Monday–Friday, 9:00 AM – 5:00 PM EST